Privacy Policy

Last updated: 30 March 2026

Clover Auto (“we”, “us”, “our”) is committed to protecting your privacy and handling
your personal data in an open and transparent manner.

1. Who We Are

Clover Auto is the data controller responsible for the personal data collected through this website.

Business name: Clover Auto
Address: Two Mile Borris, Co Tipperary, E41 YE84, Ireland
Email: info@cloverauto.ie
Telephone: +353 89 213 3838

2. What Personal Data We Collect

When you contact us through our website, we may collect the following personal data:

  • Your name
  • Your vehicle registration number
  • Your message or enquiry details
  • Your telephone number
  • Your email address

We may also collect limited technical and usage data through cookies and similar technologies, including through:

  • Google Analytics 4
  • Google Search Console
  • Hotjar (where enabled)

3. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To respond to your enquiry
  • To provide information about our services
  • To identify your vehicle in relation to your enquiry
  • To communicate with you by phone or email about your request
  • To maintain website security and performance
  • To understand how visitors use our website and improve the website experience

4. Legal Bases for Processing

We process personal data under one or more of the following legal bases:

  • Pre-contractual steps / contract: where processing is necessary to respond to your request
    before providing a service or to deliver a service you have requested.
  • Legitimate interests: where it is necessary for us to manage enquiries,
    run our business, maintain website security, and improve our services, provided those interests
    are not overridden by your rights and freedoms.
  • Consent: where required for non-essential cookies and analytics tools,
    including Google Analytics 4 and Hotjar where applicable.
  • Legal obligation: where we must retain or disclose data to comply with Irish or EU law.

5. Cookies and Analytics

Our website may use cookies and similar technologies to operate properly, measure traffic,
and improve user experience.

We only place non-essential cookies, including analytics or behavioural insight tools,
where you have given your consent through our cookie banner or consent tool.

These tools may include:

  • Google Analytics 4 – used to help us understand website traffic,
    page usage, and general visitor behaviour in an aggregated manner.
  • Google Search Console – used to monitor website presence and performance
    in Google Search results.
  • Hotjar – may be used to better understand how visitors interact with our website,
    such as navigation patterns, clicks, and page usability.

You can withdraw or change your cookie preferences at any time through our cookie settings tool,
if available on the website.

6. Source of Personal Data

We collect personal data directly from you when you complete our website contact form,
contact us by email, or call us.

Some technical data may also be collected automatically through cookies or similar technologies
where permitted or where you have consented.

7. Who We Share Your Data With

We do not sell your personal data.

We may share your data, where necessary, with trusted service providers that help us operate our website
and business, such as:

  • Website hosting providers
  • Website developers or maintenance providers
  • Analytics and website insight providers, such as Google and Hotjar
  • Professional advisers where necessary
  • Regulators, authorities, or law enforcement where required by law

8. International Transfers

Some of our service providers may process personal data outside the European Economic Area (EEA).
Where this happens, we will take reasonable steps to ensure that appropriate safeguards are in place,
such as reliance on an adequacy decision or approved contractual protections, where required.

9. How Long We Keep Your Data

We keep personal data only for as long as necessary for the purpose for which it was collected,
including to deal with enquiries, maintain records, comply with legal obligations, and resolve disputes.

As a general guide:

  • Contact form enquiries may be retained for up to 12–24 months
  • Business correspondence may be retained for longer where relevant to customer service or legal obligations
  • Cookie and analytics data retention depends on the settings of the relevant tool and your consent choices

We may update these retention periods from time to time where business or legal requirements change.

10. Your Data Protection Rights

Subject to applicable law, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate or incomplete data
  • Request erasure of your personal data
  • Request restriction of processing
  • Object to processing based on legitimate interests
  • Withdraw consent at any time where processing is based on consent
  • Request data portability, where applicable
  • Lodge a complaint with the Data Protection Commission in Ireland

11. How to Contact Us About Privacy

If you have any questions about this Privacy Policy or how we handle your personal data,
please contact us at:

Business name: Clover Auto
Address: Two Mile Borris, Co Tipperary, E41 YE84, Ireland
Email: info@cloverauto.ie
Telephone: +353 89 213 3838

12. Right to Complain

If you believe your personal data has been processed unlawfully, you have the right
to make a complaint to the Irish Data Protection Commission.

Website: www.dataprotection.ie

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements,
our services, or the way we use personal data. Any updates will be posted on this page with
a revised “Last updated” date.

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